We make every effort to ensure that the products ordered from us reach you quickly and in excellent condition, therefore:
- we carry out the delivery within one business day, counting from the moment of receipt of confirmation of the receipt of the payment;
- we carefully pack and secure the products (the packaging fee is included in the shipping costs);
- when you buy several products in one basket, you pay for the shipment only once.
We ship the goods:
- on the territory Polish – through courier companies (DHL, FEDEX, DST Logistics) or on your request by Polish Post;
- abroad – By Polish Post as an economic or air shipment.
It is worth knowing that:
- the supply of safes and other devices for securing the value is carried out by an unmarked vehicle (the goods are additionally wrapped in black foil);
- we have a qualified team equipped with specialized equipment, m.in. special belts and a trolley (stairway), which allows safe delivery of the order to the destination;
- in extreme situations, we use crane services (e.g. the need to insert a heavy wardrobe through the window);
Please note that:
- you can keep track of your order status and shipment status:
- by logging into your account (if you have registered in our store),
- your order number and your e-mail here (if you are an unregistered customer).
- transport costs are subject to change due to the weight of the shipment or the number of products ordered;
- after receiving the shipment, it is worth checking it immediately for possible violations during transport.
The company has two certified ESCALERA stairways up to 550 kg and a caterpillar DOMINO up to 400 kg. Transports are carried out by an unmarked vehicle with a freight lift up to 750 kg.